Review Posted at Yelp by a Family Member About Pacifica Nursing and Rehab Center What can I say? My mother is in her second stay at PNRC and is thriving. We had her in another facility previously, (Tunnel... just check the Yelp comments and draw your own conclusions) and she wound up back at the ER after their "care". Beware!!! Do not let you loved ones go there! Her care at Pacifica is professional, warm, caring and upbeat. The facility is immaculate. I have nothing but raves to say about her Physical Therapist, Greg, Occupational Therapists: Rhonda and Susan, Administrators: Jacob, Beth, Philipina and other staff: Ruby, Arthur,Arlene, Mary, Rosa, Noe, Nary, Florinda. Why do I know all their names? The place is so caring and and the staff, so personal it feels like coming home- but also like a nice hotel. When she arrived there was a gift basket awaiting her! George H.
A Resident's Letter to Rosewood Rehabilitation (A NAHC Client Facility at Carmichael California)
A Family Member's Letter to the Administrator of Woodland Nursing and Rehabilitation
A Family Member's Letter to the Administrator of Lomita Care Center
A Family Member's Letter to the Administrator of Scottsdale Nursing and Rehabilitation February 3, 2011 From the moment I entered the parking lot, I felt good about the facility. The curb appeal is immaculate. The windows are clean and the landscaping is attractive. The parking lot is free of clutter and debris. When I entered, I immediately noticed the bright, pleasant and colorful atmosphere. Jennifer introduced herself and her demeanor was upbeat and positive. Several of the nurses said hello and were friendly. I was excited to see a large, well equipped, rehabilitation center. I noticed a professional and caring demeanor in the staff which I have come to realize is the cornerstone of the facility. All of the staff members were dressed appropriately and were either working at a station or were actively engaged in helping the patients. The hallways are pretty and bright. I was quite pleased. As a matter of course, I did tour two more facilities, but I decided that the best place for my father’s rehabilitation would be your facility. It will be my pleasure to highly recommend Scottsdale Nursing and Rehabilitation in the future. Please feel free to contact me at any time or to give my name as a reference to others. Lastly, thank you for providing the care and compassion that have made a difference for my family and our loved one.
A Family Member's Letter to the Administrator of Park West Care Center March 5, 2011 Administrator I want to extend a special “thank you” to Theresa Lopez, and her second floor staff, for their compassion and gentle care during the last few months of my mother’s life. Theresa is a generous and caring person, and you are fortunate to have her on your staff. Estelle S.
Burien Rehabilitation and Nursing Home Mar 7, 2011
A Family Member's Letter to the Staff of Issaquah Nursing & Rehabilitation Center I am writing to thank you for the kindness and patience you showed my mom Eunice when she was a resident at your facility. It has been a year now since she passed away but I have not forgotten you or my many visits there. Thank you to Carl, Sheila, Darlene, Betty and Maggie just to name a few. Always remember the work you do is meaningful and important and much appreciated. Phyliss G.
A Resident's Letter to the Administrator and Staff of Valley Skilled Nursing April 8, 2011 To Mr. Jared Bake and Staff I have great respect for the Administrator, the front office and all workers who are employed at Valley Skilled Nursing Facility. I, Luz P., thank you infinitely for my care during my stay, everything was wonderful. God will pay you for all your tender loving care. I love all the personnel from the three shifts. I thank you a lot for the care I received. I also want to thank you for the care you have given the other residents. God will pay you all. Concerning the therapist from the old group, and the new ones, God will shine on them for all the care and compassion; especially because I am physically rehabilitated. The nurses, CNA’s, dietary, and activity personnel also did a very good job. I want to thank you all very much for your care and I will ask God to always bless your facility. Sincerely, Luz P.
A Family Member's Letter to the Administrator and Staff of Courtyard Care Center June 2, 2010 Dear Julie and Staff, Six and one-half years a go, our family made the best decision of our lives in placing Bill and Dorothy in Courtyard Care Center. They both enjoyed living there together for five years before Bill's passing on December 22, 2008, and Dorothy has continued to call Courtyard her home for the past one and half years, with nary a complaint from either of them in all that time. (Except maybe when Bill was asked to walk while in therapy because of the pain of bone against bone in his knees.) Under the wonderful direction of your mother, Amelia, and now you, Julie, we have felt only kindness, and consideration from every single staff member. You are undoubtedly the best care center around, and we love you all! We do not hesitate to recommend you to all. Through the years, our family has enjoyed many of your fabulous celebrations. We thank you for each wonderful luaus. Bill and Dorothy's beautifully planned anniversaries especially their 75th and 78th; the oustanding celebration in 2004 when they were chosen King and Queen; and the many birthday parties. But now, we thank you for the best celebration of all - Dorothy's 100th birthday. It was perfect in every detail and we thank you all for the part you played in making a most special day for our mother and also for friends and family. We will always hold this wonderful memory in our hearts for as long as we live. Thank you all. Our love, The S. Family
A Resident's Letter to the Administrator and Staff of Apple Valley Rehab As crippled as I was, I did not think there was a chance I would ever walk again. My primary therapist, Steve, told me that to walk again I would have to work very hard. I was at Apple Valley for 2 ? months. Steve, the therapy team, and the whole staff cheered me on every step of the way. I left Apple Valley 23 pounds lighter and in much better shape physically. I feel 10 years younger. With a walker, I am walking on 2 legs. Thanks to a great staff. You guys are the very best.
A Family Member's Letter to the Staff of Beachside Nursing Center Big thanks to everyone for taking such great care of my dad during his post-op stay. This was his first experience under full time nursing care, and we were so concerned about how he would respond. But thanks to Beachside staff always being so warm and respectful, he did very well, and remained there for as long as he needed to be.very sincere thanks again for everything!
A Resident's Letter to the Staff of Brentwood Health Care Center After arriving at Brentwood three weeks ago, I didn't know what to expect or how long I was to stay. I had fear of what awaited me. Within days the therapists had begun their rehab work on me. They tracked my progress each day and adjusted my therapy accordingly. All the therapists are skilled, friendly, caring and eager to help your progress. I highly recommend all those I associated with and feel that you have a super group of technicians. Thank you for all your help. Richard N.
A Family Member's Letter to the Staff of Chatsworth Park Care Center I would like to thank you for the great care my mother, Donna S. received at Chatsworth Park Care Center. She was there for over three months recovering from a fractured knee. She was in station 2 and the staff was wonderful the way they treated her. I was there at the Care Center once a day and sometimes two. I had first had experience of your staff. That includes the front office, nurses, housekeeping, CNAs who were there at my mother's beckoned call she enjoyed the food and the service with the food staff. My mother also received great physical therapy five times a week. From the admission by Jonathan C. to Mary D. arranging home health for her upon her release, EVERYONE was wonderful. Donna is now at home walking independently as she did before her knee fracture. As you probably heard, my mother was practically in tears when I came to pick her up on Friday, July 27th 3pm because she did NOT want to leave! She loved being at your Center because of the care and the other residents there. So to accommodate my mother, I returned at 8:30pm to pick her up. She left reluctantly. I have told other people this story including the home health provider and they have never heard of someone that wanted to stay at the rehabilitation center! Ms. Anderson-Paul, thank you for the great rehabilitation my mother received at your Center. You provided great care for my mother and assurance for me that she was being well cared for. Sincerely,
A Family Member's Letter to the Staff of Coventry Court ”I want to thank the entire staff at Coventry Court for the truly excellent work everyone has done, not only caring for Dad but for being responsible for his remarkable recovery and rehabilitation. When first arriving at Coventry, Dad’s condition was very serious and the outlook for a significant recovery bleak. Within two weeks under your care, I noticed a pronounced improvement in my father’s ability to communicate and could see the beginnings of him regaining cognitive functions. He began to eat better and participate in rehabilitation treatments designed for him. From that time onward, Dad steadily improved in his physical condition and mental abilities...Thank you all very much for what you’ve done in taking care of my father, and congratulations on doing it so extremely well. Thomas V. (Patient Family Member)
A Family Member's Letter to the Staff of Edgewater Skilled Nursing Center Thank you, thank you, and thank you!!! These words are not enough but they come directly from my heart. Your kindness and care have helped all of us through these hard times. We don’t know what we would have done without all of you. Every single person, from the Administrator to the therapists, nurses and the rest of the staff were wonderful! I am sure God will keep you in his favor for your dedication. Sincerely,
A Resident's Letter to the Staff of Fairfield Post-Acute Rehab I would like to thank the Fairfield Rehabilitation Nursing Home for providing exceptional medical care and supportive services to my Mother, Ms. Eunice B. The medical and administrative staff members exemplified the true efforts needed to comfort my mother whom suffered from a multitude of medical conditions during her length of stay. The skills and expertise of each person I came in contact during my mother's stay made me feel well assured that she was in the best care, and confirmed my decision to place her in the care of the Fairfield Rehabilitation Nursing Home was best. Although my mother preceded her family in death just over a week ago, it would be unfair if the individuals whom provided her medical care during the last months of her life were not recognized. My mother was a fighter until she was called by the Lord to start her work in heaven. Please know if I were ever to recommend someone to a nursing home, the Fairfield Rehabilitation Nursing Home would serve as my number one recommended service provider. Again, thanks so much for your facility's active participation in the provision of care for my mother. All of your work will forever remain deeply appreciated. The entire family will always consider the Fairfield Rehabilitation Nursing Home a special place. Very Sincerely,
A Resident's Letter to the Staff of Fireside Convalescent Hospital IWhen it was time to choose my restorative care facility, I of course said "Fireside Convalescent Hospital." I had been there a couple of years ago for some therapy, so I was certain I would get the care I needed. The staff is cheerful and always ready to help with my care and explaining to my family what was happening in my progress. I want to thank everyone for my quick return to normal. Lillian J. M.
A Family Member's Letter to the Administrator of Fairmont Rehabilitation Hospital March 7, 2007 Dear Ms Mannon, My grandfather, John P., passed away Sunday in your facility. He had been a patient for about four months. During his stay at Fairmont, I visited him and his wife (also a patient) numerous times during the week and weekend, both during the day and the evening. I was able to observe how the nursing staff cared for him and other patients. I was very impressed with the professionalism and compassion displayed by the staff. With specific reference to my grandfather, his caregivers were always sensitive to his needs and encouraged him to be as independent as possible. They showed great respect for his privacy. It was difficult to see this once vibrant man in declining health but each time I left the facility I felt that I was leaving him with good people. This level of performance also included your business and front office staff. They were easy to work with and very helpful. One final note- the staff’s concern extended to me and my family. On the night before he died, my parents, my sister, my wife and I were gathered around my grandfather who was by that time comatose and non-responsive. At about 8 p.m. one of the staff came in with a plate of cookies and a pot of coffee for the family and she actually apologized that the kitchen was closed and this was all they could do. We were greatly touched by this kind act and it is an example of what we experienced during my grandfather’s four months. As a person also involved in the delivery of health care services, I know how hard it is to consistently deliver high quality services. Your staff does that. Yours truly,
A Family Member's Letter to the Staff of Villa Health Care Center As impossible as it seems, we brought mom to Villa seven years ago. This was not a snap decision. Prior to bringing her to you, my wife, Rhonda and I visited numerous facilities in the area. What we saw at Villa was an open, clean, uncluttered and non-offensive smelling facility. Believe me, this was not the case in some of the other places we visited. The family feels that the care Patti received at Villa was outstanding. Everyone was professional, caring, and loving, not only to Patti, but to the family. The staff at Villa did its very best to accommodate her and make her happy. The bedside periodic meeting with staff and mom also gave the family a feeling of being involved and comfort in knowing that Villa was doing its best to meet her needs and wishes. It meant the world to us to feel that our mom and grandma was treated like family in your home. Sincerely,
A Family Member's Letter to the Administrator of Rosewood Rehabilitation "Dear Mr. Dahl: This letter is in regards to the care your center is giving my mother, Frances. I would like to take this opportunity to let you know that my family and I are extremely happy in which your staff addresses my mother's needs, both physically and mentally...I especially wanted to thank you personally for your help with my mom's situation when I was away for a few weeks taking care of my in-laws. It's always difficult to take care of things when I can't be on-site right then and there, but you all the difference in the world in helping diffuse that situation quickly and efficiently. In closing, I would like to say that I am grateful my mother resides at Rosewood Rehabilitation and am thankful you a your staff truly have compassion and concern for all your residents. If there is EVER anything I can do the help you with anything in the future, please don't hesitate to contact me. Thanks you again!" Katherine J.
A Family Member's Letter to the Staff of Ramona Nursing and Rehabilitation I was distressed to learn my aunt needed a facility to help with her situation, and after asking for recommendations, Ramona received a high mark. I had contacted numerous facilities in the area and I must admit from the initial get-go at Ramona, the admission process, thoroughness of information, and assistance in responding to my inquiries were most assuring and professional. Just a few days later when we arrived, everything was all at the ready! I was most impressed with the cheery presentation of the unit, a departure of what I observed at the other skilled nursing facilities I had visited. Ramona seemed much cleaner and fresher. The thoroughness of the nursing staff in reviewing and questioning the transferred medical records gave me an even greater feeling of confidence in my choice. The responsiveness of physicians, attentiveness to get my aunt into the activity and community rooms to brighten her day, and her reported ease of being has relieved the weight of such an unpleasant task on our family and has assured us that she is in good care. I am quite pleased. Michael J. M., Esq.
A Family Member's Letter to the Staff of Petaluma Post-Acute Rehab My husband, Robert has now been at Petaluma Care & Rehab. for almost 8 months. During that time his care has been excellent, his health has improved and our evaluation of the facility would be that it is very good. Bob appears to have no complaints about the food, his personal care or attention to his individual health needs. He has received therapy for getting "back on his feet". I think the activities department. does an excellent job of providing entertainment for the patients... We enjoy being able to so easily go outside to capitalize on the fresh air, sunshine and beautiful view. My assessment of Petaluma Care & Rehab. would be that it is a very fine facility with caring and knowledgeable staff members, concern for comfort and cleanliness and ultimate interest in the well being of each patient." Sincerely,
A Resident's Letter to the Staff of Orchard Park Rehabilitation and Healthcare It would be impossible to name just one person who has been outstanding to me from the highest to the least. Most everyone has been outstanding in one way or another. I made very special friends here and I thank all of you for the love and care I received. Thanks for all that you tried to do for me! Thank you! Thank you!! Thank you!! Your all special in your own way."
A Family Member's Letter to the Staff of Garden View Post-Acute Rehab My Family now knows that we made the right decision to bring our Mother to Garden View Rehabilitation Center. I praise you and your staff for being caring, efficient and always putting your best effort in making sure that my Mother and all the patients in your facility are provided the best health care service. Toni B.
A Family Member's Letter to the Staff of Linda Mar Rehabilitation To the Administration and Staff: Thank you all from the bottom of our hearts for being so beautiful and caring toward our dear friend, George. I witnessed your staff, from CNAs to housekeepers, to nurses, go beyond the call of duty to provide truly outstanding care to your patients. The attention to detail you exhibit should be used as a model for other rehab centers to follow. Thank you for being such a fine example of what could be expected by those who require nursing care. The cleanliness and hygiene throughout the establishment is excellent. Thank you ever so much! Jerome B.
A Family Member's Letter to the Staff of Cottonwood Healthcare Center “On behalf of Segundo’s family we wish to express our sincerest appreciation for all the care each of you provided him while at Cottonwood. The time and attention never varied and he always talked fondly of the staff and other residents. All the goodness combined made for a good experience for him at his Cottonwood home (away from his own home). Thank you for all the flexibility given to me, allowing my visits with Segundo all the more pleasant. He is now at a better place and in a much better position in life. He looks down protectively on you and those dear to you.” Fondly, Segundo’s Family
A Family Member's Letter to the Staff of Park Ridge Skilled Nursing Center Our deep gratitude to each and everyone of you, who so lovingly cared for "our mom and Grandmother Dorothy." You became her family in such a very short time, so whenever she kissed your hand, that was truly a token of her love! She was so wonderful and we miss her deeply, as I'm sure you miss her too. Thank you again so very much for loving her. Our love,
A Former Resident's Letter to the Staff of Grand Terrace Health Care Center "I have used this facility, recommended by the Veterans Administration, twice. Their care and professionalism has been outstanding! They are REAL people." First Sergeant, Brent B., U.S. Army
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